Why Our Members Choose Us

Services Defined
Office Relocations
*Domestic
*International
Systems Furniture Installation
Renewal Services
Inventory Services
Liquidation and Disposal
Warehouse and Distribution Services
Transportation
Domestic: Local, Intra-State, Inter-State
International: Local and Cross Border
Asset Management
Project Management

Sourcing
*Global Program
*Comprehensive Services Required
*Transparent Pricing Models
*Qualified and Experienced Service Teams
*“Green” Initiatives in-place

Suppliers
Global Carriers: Van Line relation preferred
Regional Providers: Commercial Movers; Installers
Local Providers: The Office Movers

Service Requirements (Company)
Experience: Minimum of 25 years
Revenue Size: Minimum of $4Million annually. Commercial Services work.
Volume: Minimum of 100 Projects per year
Equipment: Fleet & Moving

Certifications
Installers must have Certification including Steelcase, Herman Miller, Haworth,
Knoll, Technion

Operating Procedures
Single Point of Coordination
On-Ground service provider will handle all communication with customer

Project Requirements (All)
Walk-Thru on all Projects
Detailed “Scope of Services” outlining all aspects of project and responsibilities
Written estimate for all anticipated charges
Every Project will have a contract drafted that shows “Scope of Services” and
corresponding pricing.

Claims Processing
All claims will be processed and resolved by service providers within 30 days
of filing by Client

Service Level Agreement
A comprehensive Service Level Agreement has been drafted for this Offering.
All service providers are met with Quarterly to review the Agreement and to
ensure that all participants are performing to the standards set.

Pricing
Pricing has been provided by all service partners in the markets where they
serve. Prices are published for SourceRelo members when
they enter into a project location.

Category Management
These services and the service providers are managed by SourceRelo category management.